Talk to Roadstar
A question about a delivery, a quote, a payment or driving with us? Reach the team directly — a person reads every message.
Chat with support
A person from the team replies here. You'll also find this chat in My portal.
Sign in or create an account to chat with support, so we can reply and keep your messages.
Call us
We don't have a public phone line yet. Email us or open a support case and we'll get back to you.
Open a support case
Best for anything about a specific booking — you get a reference number and can read the reply here.
Go to supportWhere we deliver
Auckland, New Zealand
Need a job here? Request a quote and drivers nearby will send you their prices.
Faster answers
- FAQs — pricing, payment, insurance and what you can send.
- Cancellation and refunds — what applies before and after you book.
- Damage and disputes — report a problem with a completed job.
- Become a driver — sign up, upload your documents and start quoting.